Privacy, plainly

Who is responsible

FORESTSNET LTD, 128 City Road, London, United Kingdom, EC1V 2NX. Contact: [email protected].

Enquiry and support forms

When you submit a form, your browser sends the details you entered (name, email, message and any optional fields such as phone, organisation, stage, timescale or issue) to a script on our web host. The script checks the request and passes it to the host's mail service, addressed to [email protected]. A short reference is shown to you. The website does not keep a database of submissions.

To limit abuse, the script stores a temporary pseudonymous counter derived from your IP address for up to fifteen minutes, outside the public website. It does not store your message.

We use enquiry details only to reply and to manage any resulting work. Our lawful basis is your request and our legitimate interest in responding. Emails are kept only as long as needed for that correspondence or any contract that follows.

Browser storage

We do not use analytics, advertising or tracking cookies. On your first visit we ask about optional storage. Your answer is saved in your browser's localStorage under a key beginning forestsnet so the notice does not reappear; this is essential to remember your choice.

If you accept optional storage, the release checklist on the Delivery standards page remembers your ticks in this browser. If you reject, nothing optional is stored and any previously saved checklist data is deleted. You can change your choice at any time with “Cookie settings” in the footer.

External resources

Fonts and images are served from this website. Links to external sites such as OpenStreetMap, Apple, Google or the ICO only send data to those sites if you click them.

Your rights

You may ask for access to, correction or deletion of personal data we hold about you, and you may complain to the Information Commissioner's Office (ico.org.uk).